Connect a supported Shopify or WooCommerce store and verify its order synchronization.
- Open the store connections panel with workspace administrator access.
- For Shopify, enter the store and use the authorization button; complete the provider window and refresh LiveCha.
- For WooCommerce, use an HTTPS store URL and the read-permission Consumer Key and Consumer Secret requested by the panel.
- Verify the connection and inspect the latest request, sync status and imported order count.
- Use View recent orders or Sync next batch as needed.
- Review a conversation whose customer email or phone matches an imported order.
¶ Check the result and solve problems
Order access depends on store permissions and the supported sync window; an import in progress is not complete. A store already owned by another workspace cannot simply be rebound. Disconnect and clear local orders removes local order data, so review the action carefully.
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